working conditions,UN Global Compact,economic growth,Agenda 2030,Universal Declaration of Human Rights,Customer Satisfaction,staff,rates,customers,stay

Decent work and economic growth

Holding the future in a hand

UN Global Compact, GOAL 8: Decent working conditions and economic growth – Promote inclusive and sustainable economic growth, full and productive employment with decent working conditions for all.”

In Caldaro’s company philosophy, it is evident that the whole process from the extraction of raw materials to a finished product fitted in a machine is a context that involves individuals, workplaces, local communities, nations, and ultimately our entire planet. One cannot talk about growth without, at the same time, thinking about sustainability in both a biological and social sense.

With the best possible working conditions, we create the best possible products, which give satisfied customers. This is a fundamental principle for Caldaro’s business. Creating a good company culture, being clear in organisation and leadership, and setting distinct goals give us the best chance to succeed in a tough industry.

We offer all employees a wellness allowance and time to train during working hours, something we believe is behind the fact that we have a low turnover of employees and a very low sickness absence rate.

Our staff rates us high

Our staff rates us higher each year in the employee surveys that AddTech Group conducts every two years. The goal is to be above the average for the group in future surveys.

With a sustainable personnel policy, we can make the same social demands on the entire supply chain. We only sign contracts with companies that follow Agenda 2030 and monitor that they comply. Since 2014, we have had all final assemblies in Sweden. We collaborate with socially-owned companies, which work to employ people outside the labour market due to disability or illness.

Several of our customers are world leaders in their industries and have a great commitment to sustainability issues, which constantly demands our sustainability work. Anyone who works directly or indirectly for Caldaro is entitled to have their basic human rights respected following the UN’s Universal Declaration of Human Rights.

We do not accept corruption, bribes or unfair anti-competitive practices. Procurement, sales and marketing of our products and services must be handled professionally and in line with relevant legislation and regulations.

Our customers stay with us

Several of our customers are world leaders in their industries and have a serious commitment to sustainability issues, which constantly places demands on our sustainability work.

We strive for organic growth by maintaining and expanding our business with old customers and finding collaborations with new customers. Sales reflect this effort, as we have had a positive trend since 2008. Retaining our customers over time is important, and we see that we have succeeded in the order books.

Another measure of this is CSAT (Customer Satisfaction Score), where 80 per cent of our customers respond with “satisfied” or “very satisfied” regarding their experience with us as a partner and supplier. Expressed in numbers, we have a rating of 4.10 out of 5 in 2020, a level that we intend to improve even further.

Caldaro and UN Global Compact

UN Global Compact Goals: 5, 8, 9, 11, and 12

We are part of the sustainability mindset manifested in the Global Goals for Sustainable Development adopted by the United Nations in 2015. Among the 17 global goals, we have identified four to focus on in our daily work. These are:

  • Goal 5: Gender Equality
  • Goal 8: Decent working conditions and economic growth
  • Goal 9: Sustainable industry, innovations, and infrastructure
  • Goal 12: Responsible consumption and production

Read more in our CoP report 2020:


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